Privacy Policy

At Nexo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Information
  • Order Details
  • Device information (such as browser type, IP address, and cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products to your address
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Send promotional offers (only if you choose to receive them)

3. Payment Information

For your security, we do not store your credit or debit card information. Payments are processed securely through trusted third-party payment providers.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

  • Shipping and delivery companies
  • Payment processors
  • Website hosting providers
  • Marketing and analytics services

These partners are required to protect your information and use it only for the services they provide.

5. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Provide a better shopping experience

You can disable cookies in your browser settings, although some website features may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of the information we hold about you

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Nexo
Email: nexouae.store@gmail.com